Dragonair Reviews

The current Chairman of Dragonair, Kuang-Piu Chao, was also the mind behind the beginning of the Hong Kong-based international regional airline in 1985 and had been the first local competitor for Cathay Pacific, though the competition didn’t lead to a bad outcome because it was later discovered that Cathay Pacific was concentrating on a boom in travel elsewhere in the 1980s leaving the undeveloped mainland China market to Dragonair.
Dragonair has been an affiliated member of Oneworld since November 2007 and carries an all-Airbus 42 fleet headquartered at Hong Kong International Airport. Dragonair provides air carrier services across the Asia-Pacific region from Hong Kong. Just so you know, Dragonair will soon be rebranded as Cathay Dragon since Cathay Pacific had taken over the airline in 2006.

For this change, a new livery will be adopted. The major differences will be: that instead of the Cathay Pacific green theme, it will have a light maroon theme. The titles will say Cathay Dragon along with Chinese lettering reading the name. Dragonair’s Dragon logo will be retained and will appear next to the cockpit windows.

Flying with Dragonair

Since Dragonair had arrived at the next logical step in its journey, the airline remains with three cabin class of service: Economy, Business and First Class.

Usage of personal electronic devices is restricted in flight, as they may interfere with the aircraft systems and must remain off while the aircraft is taxiing, during takeoff, and landing though small handheld electronic devices are allowed as long as they are in “Flight Safe/Airplane” mode with Wi-Fi functions disabled.

To keep passengers entertained and satisfied, they have their entertainment systems connected to passengers’ devices which give a wide range of movies, TV shows, music, games and publications. Inflight shopping is also offered on board to satisfy travellers’ shopping pleasures. A wide range of delicious menu choices is offered on board, representing the best of Asian and Western cuisine. Meals are prepared to match the local flavours of the travel destination.

Official Website and Mobile App

Even if Cathay Pacific acquired Dragonair, the airline still uses their own official website provided there’s a link on the header that shows the rebranding to Cathay Dragon. Travellers can access their Marco Polo Club account online and non-members can join using the official site; this will redirect customers to a page in Cathay Pacific since the Marco Polo Club is the loyalty program of Cathay Pacific.
Basically, like other official sites, their page lets customers search and book for flights. Travellers can also check-in and manage their booking online. If tourists are not aware of the airline, the page will be helpful for them to know the latest offers, news, policies, and services of Dragonair. Another option is by subscribing to their newsletter service located at the bottom part of the page. The site’s language is interchangeable within 18 Asian languages.

Dragonair has a mobile app similar to Cathay Pacific. In a nutshell, the travel app is the mobile version of all the PC version’s functionality and services.

Dragonair Reviews of Passengers

As expected, Dragonair is leaving a good impression to its passengers. Based on 157 Dragonair reviews on Skytrax, the Hong Kong regional airline provides total satisfaction inflight. What even caught our attention was some of the Dragonair reviews are saying Dragonair is better than Cathay Pacific. That explains their overall rating of 7/10 which ends almost all feedback with “would recommend Dragonair.”
How To Reach Them?

• Website URL:                       http://www.dragonair.com/ka/en_PH.html
• Contact Number:                 +800 2747 3333 / +852 3193 2200
• Fax Number:                        +852 3193 3889
• Head Office Address:           Dragonair House, 11 Tung Fai Road,
                                              Hong Kong International Airport, Lantau, Hong Kong, China

Conclusion

Dragonair had already climbed their ranks with their excellent and efficient service. Being a 4-star airline now, Dragonair is on its way down the 5-star road. Well, kudos to an airline ranking on the 18th spot in 2015 which moved up from being on the 28th in 2014. The great leap of an almighty dragon!

Have you flown with Dragonair? Feel free share your experience below.

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